← Herb + Ōhm Access

Privacy Policy

Last updated: August 11, 2026

Who we are

Herb and Ohm LLC ("Herb + Ōhm Access", "we", "us") operates herbandohm.com and the Herb + Ōhm Access digital wellness platform, based in Northbrook, Illinois 60062.

Information we collect

We collect the information you submit through our forms — name, phone number, email address, and any health-related details you choose to share — along with basic technical data such as device type and pages visited.

How we use your information

To determine program eligibility, coordinate care with our clinical partner Altro Health, respond to your inquiries, deliver the services you request, and — only with your express consent — send you marketing messages.

SMS / text messaging

If you opt in, Herb + Ōhm Access may send transactional messages (appointment reminders, account alerts, order and program updates) and/or marketing messages (offers, member savings, wellness education). Consent for marketing messages is separate, optional, and never required to purchase or receive care. Message frequency may vary. Message and data rates may apply.

No mobile information or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except for subcontractors and service providers (such as our SMS platform and carriers) strictly to deliver the messages you requested.

Reply STOP to any message to unsubscribe at any time. Reply HELP for assistance, or contact us at hello@herbandohm.com. Carriers are not liable for delayed or undelivered messages.

Sharing

We share information with clinicians, pharmacies, and service providers only as needed to deliver the services you request, or where required by law. We do not sell your personal information.

Cookies and tracking technologies

We use cookies, pixels, and similar tracking technologies (including essential cookies, analytics cookies, and advertising pixels such as Meta and Google tags) to operate the site, remember your preferences, measure performance, and improve our advertising. You can disable or delete cookies at any time through your browser settings; essential cookies are required for the site to function. We honor browser-based opt-out signals where required by law.

Data security

We protect your information using administrative, technical, and physical safeguards, including encryption in transit (TLS/HTTPS), encryption at rest with our hosting and CRM providers, role-based access controls limiting staff access to those who need it, and vendor agreements requiring comparable protections. We retain personal information only as long as needed for the purposes described here or as required by law, and then securely delete it. No method of transmission or storage is completely secure, but we review our safeguards regularly and will notify affected individuals of any breach as required by applicable law.

Your choices

You may request access to, correction of, or deletion of your information, and you may withdraw SMS or email consent at any time by replying STOP, using the unsubscribe link, or contacting us.

Contact

Herb and Ohm LLC · Northbrook, Illinois 60062 · hello@herbandohm.com